It is essential that managers and human resources specialists in the federal public sector be well equipped to deal with labour relations matters.
This self-paced online course presents the fundamentals of labour relations in the federal public sector, including rules and best practices to follow when managing employees.
Participants will study the policy and legislative frameworks that govern labour relations and gain a better understanding of the rights, obligations, roles and responsibilities of management, employees and bargaining agents.
Inspirational leadership is founded on trust and the sharing of common goals and perspectives. This online self-paced course explores the characteristics people look for in an inspiring leader, including credibility, vision and trust. Participants will learn about the traits and behaviours that inspirational leaders exemplify and the importance of clear, credible and persuasive messages.
No one is an island, and this is particularly true in business. Success is dependent upon skilled, committed individuals coming together to achieve common goals. Building teams is essential to personal and organizational success. Whether your group is permanent or temporary, efficient and effective team leadership is essential. In this course, you'll learn methods for team building and team leadership. You'll also learn strategies for avoiding and mitigating team dysfunction and conflict. Finally, you'll learn how successfully leading teams is integral in the modern marketplace.
To communicate a sense of vision with success, leaders to need to demonstrate integrity and build trust with their listeners. This online self-paced course explores the nature and purpose of vision, as well as what is involved in communicating vision effectively. Participants will be introduced to a number of communication methods and techniques for personalizing and multiplying a clear message, expressing enthusiasm authentically, and helping employees align with the vision of the organization.
This course is designed to help employees identify their respective biases and values and develop cultural competencies to build positive and respectful relationships with Indigenous peoples within a public service context. Culture defines who we are as individuals within a society. This course was designed to help you reflect on your own culture, gain an understanding of diverse Indigenous perspectives and develop your cultural competency.
A solid understanding of risk management is important both within the financial management community and in the public service in general. This course teaches participants how to implement a strategic approach to integrating risk management practices that can be applied to policy development, planning, reporting, operations and decision-making. Participants will build strategic thinking skills and be encouraged to support and contribute to an enterprise-wide risk management culture.
The School offers a number of free online self-assessment tools, in English and in French, to help you improve or maintain your language skills.
Our online language learning products include self-directed evaluation simulations and interactive tools designed to improve oral and written comprehension, pronunciation, grammar, written expression and fluency in the second official language.