System Requirements

In order to use this website and access the courses, you will need to use a compatible and correctly configured web browser as well as Microsoft Office, Microsoft Office Viewers for Word, Excel and PowerPoint, LibreOffice or OpenOffice.

The following browser recommendations and settings will help improve your experience and help ensure access to the courses offered on this website.

Compatible Web Browsers

We recommend that you use the latest version of Chrome, Firefox, Internet Explorer, Microsoft Edge, or Safari for the best Moodle experience.

Using web browsers other than those recommended above could potentially result in problems using this website and or accessing its courses.

Note: Legacy browsers with known compatibility issues with Moodle 3.5:

  • Internet Explorer 10 and below
  • Safari 7 and below

Browser Settings

The following web browser settings should be selected:

  • JavaScript must be enabled. Note that JavaScript is not the same as Java which is only required for live WebEx sessions.
  • Cookies must be enabled.
  • Popup blockers must be disabled for this website.

Note that the following instructions may vary from one browser version to the next.

BrowsersJavaScriptCookiesPopup Blocker
Chrome

Select the Chrome menu icon in the upper right corner, and then click Preferences... (Mac only) or Settings (PC and other).

In the Preferences/Settings menu, select Advanced > Privacy and Security > Site Settings.

In the Permissions section, select JavaScript.

Toggle switch to Allowed (recommended).

Select the Chrome menu icon in the upper right corner, and then click Preferences... (Mac only) or Settings (PC and other).

In the Preferences/Settings menu, select Advanced > Privacy and Security > Site Settings.

In the Permissions section, select Cookies and site data.

Toggle the first option to Allow sites to save and read cookie data (recommended).

Select the Chrome menu icon in the upper right corner, and then click Preferences... (Mac only) or Settings (PC and other).

In the Preferences/Settings menu, select Advanced > Privacy and Security > Site Settings.

In the Permissions section, select Pop-ups and redirects.

Toggle switch to Allowed to enable pop-ups.

Firefox

1. Open a new Firefox browser window or tab.

2. Copy and paste “about:config” into the Firefox address bar.

3. Press the Enter key.

4. On the next page, check the warning, then Select the Accept the Risk and Continue button.

5. In the search box, type in javascript, then find javascript.enabled row.

6. Double-click anywhere within the javascript.enabled row to toggle the value from False to True.

7. Refresh your browser.

Select the Firefox menu icon in the upper right hand corner, and then click Options (Windows) or Preferences (Other).

In the left side Options/Preferences menu, select Privacy & Security.

In the Browser Privacy section (top of page), select Standard to enable cookies.

Select the Firefox menu icon in the upper right hand corner, and then click Options (Windows) or Preferences (Other).

In the left side Options/Preferences menu, select Privacy & Security.

Scroll down to the Permissions section (near bottom of page) and ensure that Block pop-up windows is unchecked.

Internet Explorer

Select Tools > Internet Options. On the Security tab, select the Internet zone.

Click the Custom Level button.

Locate the Scripting section near the bottom of the list.

Set Active Scripting to Enable.

p>Select Tools > Internet Options. On the Privacy tab

, click the Sites button.

Enter https://cihr-irsc.entia.ca in the Address of website text box, and then click Allow.

Select Tools > Pop-up Blocker > Pop-up Blocker settings.

Enter https://cihr-irsc.entia.ca in the Address of website to allow text box, and then click Add.

Safari Select Safari > Preferences. On the Security tab, check the Enable JavaScript checkbox under the Web Content category. Select Safari > Preferences. On the Security tab, under Accept Cookies, select Always or Only from sites you navigate to. Unfortunately selective pop-up blocking is not a feature in Safari. Press Command-Shift-K to enable and disable global popup-blocking.
Microsoft Edge

Javascript is enabled by default for Microsoft Edge. To confirm that javascript is enabled you must do so via the Group Policy Editor. Follow these steps:

1. Select Start, and then click Edit group policy.

2. Expand the User Configuration -> Administrative Templates -> Windows Components folder.

3. Expand the Microsoft Edge folder

4. Double-click Allows you to run scripts, like Javascript.

5. Choose Enable and click OK to confirm.

Select the Edge menu icon in the upper right corner > Settings > Privacy and security (on the left side menu) > Cookies, and then select Don’t block cookies via the drop-down. Select the Edge menu icon in the upper right corner > Settings > Privacy and security (on the left side menu). In the Security section, ensure that Block pop-ups us set to Off.

Browser Add-ons (plug-ins, extensions and add-ons)

The following web browser plugins must be installed:

Browser Troubleshooting Tips

If you experience problems using this website, please try the following troubleshooting steps:

1. Check to make sure your web browser version is supported.

Although many browsers not listed will likely work to varying extents, we have not tested them all. Be sure that you have correctly configured the browser settings and have installed and activated the required browser add-ons.

2. Clear your web browser's cache, cookies and temporary files.

Clearing your web browsers cache, cookies and other temporary files may help to resolve problems that happen even after restarting your web browser or even your computer.

On most desktop operating systems and browsers

  • Press the CTRL-SHIFT-DEL keys all at the same time.
  • Make sure that the settings are correctly configured to delete the cache (sometimes called temporary files) and the cookies.
  • Press ENTER to begin the clearing process.

3. Try a different web browser, restart your computer and/or move to a different computer.

Having more than one web browser on your computer can be helpful. If you run into problems with one browser, try another. If the problem persists, trying a different compatibly configured computer will help you determine whether it is actually an issue with your computer.

4. Still having problems?

If the issue persists using different browsers and even on different computers after having completed the above troubleshooting tips, please report the problem to our support team.