In order to use this website and access the courses, you will need to use a compatible and correctly configured web browser as well as Microsoft Office, Microsoft Office Viewers for Word, Excel and PowerPoint, LibreOffice or OpenOffice.

The following browser recommendations and settings will help improve your experience and help ensure access to the courses offered on this website.

Your Web Browser Compatibility

JavaScript is not enabled.

JavaScript must be enabled. Note that JavaScript is not the same as Java which is only required for live WebEx sessions.

How to enable JavaScript in Chrome

  1. Select the Chrome menu icon in the upper right corner, and then click Preferences... (Mac only) or Settings (PC and other).
  2. In the Preferences/Settings menu, select Advanced > Privacy and Security > Site Settings.
  3. In the Permissions section, select JavaScript.
  4. Toggle switch to Allowed (recommended).

How to enable JavaScript in Firefox

  1. Open a new Firefox browser window or tab.
  2. Copy and paste “about:config” into the Firefox address bar.
  3. Press the Enter key.
  4. On the next page, check the warning, then Select the Accept the Risk and Continue button.
  5. In the search box, type in javascript, then find javascript.enabled row.
  6. Double-click anywhere within the javascript.enabled row to toggle the value from False to True.
  7. Refresh your browser.

How to enable JavaScript in Internet Explorer

  1. Select Tools > Internet Options. On the Security tab, select the Internet zone.
  2. Click the Custom Level button.
  3. Locate the Scripting section near the bottom of the list.
  4. Set Active Scripting to Enable.

How to enable JavaScript in Safari

  1. Select Safari > Preferences. On the Security tab, check the Enable JavaScript checkbox under the Web Content category.

How to enable JavaScript in Microsoft Edge

  1. Select Start, and then click Edit group policy.
  2. Expand the User Configuration -> Administrative Templates -> Windows Components folder.
  3. Expand the Microsoft Edge folder
  4. Double-click Allows you to run scripts, like Javascript.
  5. Choose Enable and click OK to confirm.

Browser Add-ons (plug-ins, extensions and add-ons)

The following web browser plugins must be installed:

Browser Troubleshooting Tips

If you experience problems using this website, please try the following troubleshooting steps:

  1. Check to make sure your web browser version is supported.

    Although many browsers not listed will likely work to varying extents, we have not tested them all. Be sure that you have correctly configured the above browser settings and have installed and activated the required browser add-ons.

  2. Clear your web browser's cache, cookies and temporary files.

    Clearing your web browsers cache, cookies and other temporary files may help to resolve problems that happen even after restarting your web browser or even your computer.

    On most desktop operating systems and browsers

    • Press the CTRL-SHIFT-DEL keys all at the same time.
    • Make sure that the settings are correctly configured to delete the cache (sometimes called temporary files) and the cookies.
    • Press ENTER to begin the clearing process.
  3. Try a different web browser, restart your computer and/or move to a different computer.

    Having more than one web browser on your computer can be helpful. If you run into problems with one browser, try another. If the problem persists, trying a different compatibly configured computer will help you determine whether it is actually an issue with your computer.

  4. Still having problems?

    If the issue persists using different browsers and even on different computers after having completed the above troubleshooting tips, please report the problem to our support team.